FAQ's

FAQ's



HOUSE/STANDARD COLLAR OR MARTINGALE?


The House/Standard ID Collar Is ideal for those who walk their sighthound in a harness and just need a stylish, comfortable collar to hang an ID tag. A House/standard Collar can be used to walk dogs with a head wider than his/her neck. Only if collar slipping is not an issue for your dog,

It is up to the owner to decide suitability.


A House/standard Collar is not recommended for lead walking sighthounds due to their narrow heads. If you lead walk a sighthound using a collar, a Martingale Collar will give increased safety and help avoid your hound slipping his/her collar if fitted correctly.




A Martingale Collar is a type of collar that provides more control without the choking effect of a slip lead. The Martingale collar was designed for sighthounds because their necks are often larger than their heads and they can slip out of standard buckle/house collars.


A Martingale collar is made with an extra loop. The larger loop is slipped onto the dog’s neck and a lead is then clipped to the D ring on the smaller loop. When the dog drops his/her head to sniff or puts tension on the lead, the small loop reduces closing the collar bars, preventing escape (If properly fitted).



A Reducer Martingale is a 1.5" or 2” neck piece (depending on design chosen) and a 1" martingale loop. Ideal for smaller necks to reduce collar bulk OR for a more fluid action on larger necks.



SIZING


All collars are slip on, please measure AROUND the widest part of your dog’s neck and the widest part of his/her head & ears. Use the largest of the 2 measurements to select your size. All collars have a size adjuster, its most important that it’s large enough to slip the head and ears. If Your dog is on the size border, go for the next size up. Because we make every order in house, You can leave your dog’s measurements in the checkout message box, so we can ensure it’s a perfect fit.


As a a guide; 


8”-10” Maximum opening of 11” (Italian Greyhounds, Whippet Puppy or similar)

11”-13” Maximum opening of 14” (small/medium Whippets or similar)

14”-16” Maximum Opening of 17” (Large Whippet, Medium Lurchers, small Greyhounds or similar)

17”-19” Maximum opening of 20” (Medium/Large Greyhounds, Large Lurchers or similar)

22”-25” Maximum opening of 26” (Wolfhound or similar)


If you don’t have a measure and you are unsure of size, please send a message, we can advise a size from a few questions.

Slip on collars are a popular choice with sighthound owners, but black  plastic side release clips can be added to House/Standard Collars on request. Please be aware that 1.5” & 2” collar clips are rather large to fit the webbing and not suitable for smaller necks. 

 

DISPATCH & DELIVERY


Most orders are made and dispatched within 3 working days, if your order is urgent please contact us and we will do what we can to accommodate.

Orders are sent by Royal Mail 2nd Class included in the price. If you would like your order sending out 1st class, please select express/1st class delivery at checkout £1.00.

If you require international delivery please contact us.


COLLAR CARE

 

Whilst HAND WASHING is best to prolong the life of your collar, if necessary, these collars can be washed on a 30-degree cycle in a padded wash bag or sock to protect the hardware. Use a gentle non biological cleansing agent, stroke and smooth back in to shape and air dry somewhere warm (DO NOT TUMBLE DRY). Please remember to check stitching and hardware after washing for safety.


RETURNS


We do make every collar to order, so please be sure to measure your dog prior to ordering. Returns and exchanges are accepted when necessary, providing the item is clean and unused. The buyer is responsible for the return postage. 


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